General College Information
The College has committed to respond to all phone and email inquiries within two business days, with exception to correspondence and requests for information from the government, other regulators, or stakeholder organizations as they may take more time.
General Reception
For general inquiries and information :
Phone: 416.640.2252
Toll-free: 1 844.640.2252
Email: cmo@cmo.on.ca
Français
Pour les services en français, veuillez appeler:
Téléphone: 416.640.2252 (appuyez sur le 1)
Gratuit: 1 844.640.2252 (appuyez sur le 1)
Email: cmo@cmo.on.ca
Address
21 St. Clair Avenue East, Suite 303
Toronto, Ontario, M4T 1L9
Fax: 416.640.2257
Please note, the College continues to operate a virtual office. Mail and courier packages that don’t require a signature can be received by the College.
Specific Inquiries
Throughout this page you can access administrative forms you need to make requests of the College or changes to the status of your registration. There are changes you can make in the Registrant Portal and changes that must go through the College. This page details both.
Registration
For registration-related inquiries, including initial registration, renewal, class change, NRP, CPR, ESW, and registrant portal inquiries:
Phone: 416.640.2252 (press 3)
Email: registration@cmo.on.ca
Complaints, Investigations, Hearings, Professional Standing
For conduct-related inquiries such as complaints, mandatory reports, discipline, general information about the complaints, discipline or ADR processes, unauthorized practice, and requests for Letters of Professional Standing (LOPS) and Letters of Standing and Professional Conduct (LOS):
Phone: 416.640.2252 (press 2)
Email: conduct@cmo.on.ca
Quality Assurance Program
For inquiries relating to the Professional Development Portfolio or Peer and Practice Assessments:
Phone: 416.640.2252 (press 4)
Email: qap@cmo.on.ca
Professional Practice Advice
If you are a member of the public or a midwife seeking information about the midwifery scope of practice or standards of professional practice:
Phone: 416.640.2252 (press 5)
Email: practiceadvice@cmo.on.ca
Accessibility and Privacy
For inquiries related to accessibility and privacy:
Phone: 416.640.2252 (press 7)
Email: operations@cmo.on.ca
Accommodations
For inquiries related to accommodations:
Phone: 416.640.2252 (press 7)
Email: cmo@cmo.on.ca
Our Accommodation Policy details circumstances where accommodation may be needed and describes the processes the College takes to make the required accommodation.
Review the College’s Accommodation Policy
Accommodation Application
If you need accommodation, please submit your request as soon as possible and at least 15 business days before a College deadline. Fill out and submit the form below with your request and an appropriate member of staff will contact you within two business days. If you require assistance in completing this form, please contact the College at cmo@cmo.on.ca or telephone 416.640.2252.
Please include the following information in the form:
- First and last name
- Full address
- Phone number
- Email address
- Registration number (if applicable)
- Requested accommodation
- Reason for accommodation
- College process(es) the accommodation is for
- All relevant documentation
Uploading your documents means that you consent to the College reviewing the information provided on this form and declare that the information provided is accurate.
Media Inquiries
For all media inquiries at the College of Midwives of Ontario:
Phone: 416.640.2252 (press 6)
Direct line: 647.362.6150
Email: v.marshall@cmo.on.ca
Email Communications
The College sends out email communications to registered midwives, members of the public, and other stakeholders who have requested to receive email updates. If you aren’t subscribed and want to be added, please submit your name and email address in the form at the bottom of the page.
Every email includes a link to unsubscribe if you no longer wish to receive these updates, or you can contact the College and request to be removed from the list.
Contact us by phone: 416.640.2252 (press 8) or by email: operations@cmo.on.ca if you’re concerned about the responsiveness of College staff.