Job type: 1 FTE (37.5 hours/week)
View PDF Job posting
About the Position:
The purpose and mandate of the College of Midwives is to protect the public by making sure all midwives, operating in the province, are ethical, competent, and accountable. We have been the regulating body in operation since 1993 and we are a collaborative team that works together to make sure the College fulfills its mandate of regulating in the public interest.
The Coordinator, Professional Conduct will oversee the administration of professional conduct processes resulting from concerns brought to the College’s attention through reports and complaints regarding the conduct of midwives. The Coordinator will assist the Director, Professional Conduct in ongoing investigation and hearing matters and provide support to the Inquiries, Complaints and Reports Committee (ICRC), Discipline Committee, Fitness to Practice Committee and Client Relations Committee.
- Acts as the primary point of contact for members of the public and registrants regarding complaints and reports about midwives, responding to inquiries in a timely and thorough manner.
- Processes complaints and reports received by the College, including by identifying the issues of complaint, coordinating the investigation plan and investigator, interviewing witnesses as needed, and identifying when they are ready for panel deliberations.
- Maintains a case tracking system and monitor progress of cases to ensure that cases and decisions resulting from Professional Conduct processes are processed in a timely and effective manner and in compliance with relevant sections of the Regulated Health Professions Act (RHPA), Professional Misconduct Regulation and College By-laws.
- Maintains system and procedures for files to ensure that appropriate documentation and data are collected and entered in accordance with privacy policies.
- Supports the Director in their oversight of Committees and panel work including, administering logistics of all meetings, preparing, and distributing meeting and panel materials, recording minutes, and ensuring appropriate follow up.
- Supports the decision writing process.
- Implements tools for the professional conduct program evaluation and improvement.
- Identifies issues and trends, prepares reports and makes suggestions for quality improvement.
- Acts as a College resource for professional conduct, including ICRC matters, Discipline and Fitness to Practice matters and the hearings process, as well as Client Relations.
Qualifications & Competencies
- A combination of competencies, education, and related work experience will be considered.
- A college diploma or Bachelor’s degree in a related field or discipline is preferred
- A minimum of 3 years of relevant experience is required, as well as knowledge of general office practices, procedures and standards, and the ability to work independently and meet deadlines.
- Experience in a Microsoft Office environment required.
- Excellent verbal and written communication skills required.
- Knowledge and ability to handle confidential and complex matters with sensitivity, professionalism with a compassionate and trauma-informed approach.
- Knowledge and ability to manage multiple priorities and deadlines using planning, time management, organizational and analytical skills.
- Ability to maintain awareness of and practice cultural safety.
- Excellent interpersonal and motivational skills required, as well as the ability to maintain program confidentiality.
- Knowledge of the RHPA considered an asset.
The Position Package Includes:
- Salary – $59,000 – $70,800 depending on experience
- Excellent benefits including vision and health insurance
- Three weeks paid vacation
- Personal/Sick Days offered
- One extra paid week off over the December Holidays
This is a collective bargaining unit position with AMAPCEO.
How to Apply:
Please submit your Cover Letter and Resume to Lieran Docherty, Director of Operations at L.Docherty@cmo.on.ca by Friday January 5th, 2024. Applications will be reviewed as they are received and rolling interviews may be conducted.
At the College of Midwives of Ontario, we are committed to fostering a healthy, positive, diverse, and inclusive work environment. The College recognizes the value of lived, educational, and professional experience in skill building. If you are enthusiastic about this position and believe you have the capabilities and commitment to the objectives, requirements, and responsibilities of the role, but your qualifications do not align perfectly with every requirement in the job description, we encourage you to apply.
In accordance with the Accessibility of Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990, we encourage applications from all qualified candidates and will accommodate applicants’ needs throughout all stages of the selection process. If selected to participate in the recruitment and selection process, please inform the hiring committee of any accommodations(s) you may require ensuring your equal participation