Accountability Reports

Annual Reports

College Performance Measurement Framework (CPMF)

Health regulatory colleges exist to serve the public interest. To demonstrate how well colleges are doing their job and to help improve ongoing accountability, transparency, and oversight, all colleges are now required to report on their work in the CPMF Reporting Tool. This new tool was developed by the Ministry of Health, Ontario’s health regulatory colleges, subject matter experts, and the public.

The CPMF covers a wide variety of topics, including how colleges:

• perform as an organization,
• register applicants,
• measure practice improvement of regulated health professionals,
• process complaints about their registrants, and
• work with external partners, such as other regulatory colleges, educational programs, and the broader healthcare system to improve public protection.

The CPMF also shares raw data about Ontario’s regulated health professionals and their participation in practice improvement. There is data about the number of complaints and the type of those complaints, and how many health professionals participated in practice improvement activities.

Finally, the CPMF details each college’s commitment to making improvements over the next year, giving clear action plans.

Colleges update the CPMF report annually, noting any progress on areas identified for improvement and adding new or updated information required by the Ministry of Health. These reports are one of the many ways colleges demonstrate their commitment to Ontarians.

CPMF Submissions

Office of the Fairness Commissioner

The Office of the Fairness Commissioner (OFC) assesses the registration practices of certain regulated professions and trades to make sure they are transparent, objective, impartial, and fair for anyone applying to practise their profession in Ontario.

The OFC requires the bodies that regulate the professions and trades to review their own registration processes, submit reports about them, and implement the commissioner’s recommendations for improvement.

The prime responsibilities of the OFC are to:

• advise the regulatory bodies about registration and other issues
• set out guidelines for the content and form of the regulatory bodies’ reports to the office
• assess registration practices
• advise provincial government ministries about issues relating to the professions and trades in their jurisdictions
• issue compliance orders to the non-health professions and to the trades, if necessary
• report to the Minister of Health and Long-Term Care about a health profession’s non-compliance, if necessary
• report to the public and to the Minister of Citizenship and Immigration about its work.

In addition, the OFC:

• monitors labour mobility in Canada
• monitors the activities of certain agencies that assess qualifications
• does research

The mandate of the OFC and the responsibilities of the regulatory bodies are outlined in the Fair Access to Regulated Professions and Compulsory Trades Act, 2006 and the Regulated Health Professions Act, 1991, as amended.

The OFC does not have a mandate to help internationally trained and educated individuals get their professional licenses, and does not assess credentials.

Regulatory Performance Measurement Framework

Grounded in our values of accountability and transparency, the College created a voluntary Performance Measurement Framework in 2019 to ensure that we are continually effective in our mission.

The College’s 2023-24 review of the framework resulted in the College meeting 19 of 20 standards with one standard partially met, demonstrating our ongoing commitment to regulatory excellence and using the review to identify improvement opportunities.