Note: This article was originally posted in our July 2018 newsletter, and has not been updated.
Two new guides are available on our website about the complaints process at the College. One newly created guide outlines what midwives can expect if a complaint or report is made against them, along with timelines and a list of possible outcomes. The other new guide is written for clients to understand what they could expect should they make a complaint about care received by a midwife. You can read both new guides here.